Processing Time

All orders are processed within 5–7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Delays

While we do our best to meet delivery expectations, unforeseen circumstances such as weather delays or carrier issues may occasionally impact your shipment. We appreciate your patience and understanding.

Address Accuracy

Please ensure all shipping information is correct at checkout. Decorique is not responsible for delays or lost packages due to incorrect or incomplete addresses.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery at support@decorique.co. We will work with the carrier to resolve the issue promptly.