Returns

We accept returns within 7 days of the delivery date. To be eligible for a return, items must be:

• Unused, unwashed, and in original condition

• In original packaging with tags (if applicable)

• Accompanied by a receipt or proof of purchase

  How to Start a Return

  To initiate a return, please contact us at support@decorique.co with your order number and the reason for the return. Once approved, we’ll provide you with a return shipping label and instructions on how and where to send your package.

  Customers are responsible for return shipping costs unless the item is damaged or defective.

  Exchanges

  We’re happy to offer exchanges for different colors, sizes, or replacements for damaged items. To request an exchange:

  1. Email support@decorique.co with your order number and details of the exchange

  2. We’ll confirm availability and issue return/exchange instructions

  3. A replacement will be shipped once the original item is received and inspected

  Damaged or Incorrect Items

  If your item arrives damaged or you receive the wrong product, please contact us within 7 days of delivery. Include photos of the item and packaging so we can resolve the issue quickly.

  Refunds

  Once we receive and inspect your return, we’ll notify you of the approval status. If approved, your refund will be processed to your original payment method within 5–7 business days. Please note that shipping charges are non-refundable.